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Apple announces new features for disabled users

Memoji

Apple has taken the unusual step of announcing a number of new software features coming to iOS, iPadOS, and macOS rather than waiting to announce them at this year’s WWDC 2021 keynote.

The company confirmed a number of powerful new features that were designed for those with mobility, vision, hearing, and cognitive disabilities, launching later this year, presumably part of iOS 15, et al.

For instance, those with limb differences will be able to use their Apple Watch using AssistiveTouch.

On iPad, third-party eye-tracking hardware will be supported to offer easier control, whilst Apple will overhaul its industry-leading VoiceOver screen reader for those who are blind or low vision, using on-device intelligence to explore objects within images.

Apple is also considering neurodiversity by adding new background sounds, which can help to minimize distractions, and new Made for iPhone (MFi) bi-directional hearing aids will be supported for the first time.

Clear to highlight its commitment to disabled users, the company confirmed that it would begin a new service called SignTime, which allows customers to communicate with AppleCare and Retail Customer Care by using American Sign Language (ASL) in the US, British Sign Language (BSL) in the UK, or French Sign Language (LSF) in France. The service will also be offered inside of Apple Stores via screens.

Rounding out the changes includes new Memoji customizations which are designed to represent users with oxygen tubes, cochlear implants, and a soft helmet for headwear – a brilliant move!

Speaking of the changes, Sarah Herrlinger, Apple’s senior director of Global Accessibility Policy and Initiatives, said: “At Apple, we’ve long felt that the world’s best technology should respond to everyone’s needs, and our teams work relentlessly to build accessibility into everything we make. With these new features, we’re pushing the boundaries of innovation with next-generation technologies that bring the fun and function of Apple technology to even more people — and we can’t wait to share them with our users.”

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