Apple is introducing a new battery replacement scheme for MacBook Pro models sold between 2016 and 2017, where a limited number of batteries are failing to charge above 1%.
As outlined in a support document issued by Apple on Tuesday (February 9), the problem is limited to a small number of 2016 and 2017 MacBook Pro models and also triggers the battery health status warning on macOS, which warns a battery service is recommended.
A small number of the following models appear to be affected by the change:
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
Those who are experiencing issues with charging their device should contact Apple, where they’ll be able to arrange a free battery replacement. Right now, due to the ongoing COVID-19 pandemic, Apple may ask that you ship your MacBook to a dedicated repair facility, should your Apple Store be closed.
Apple will also examine your device before deciding whether it needs a battery – so you should only partake if you’re actually affected.
Is your model one of those affected? Let us know your story and check back soon for more.