Apple “most intimate brand” during COVID-19 pandemic

A person stands on a stage with a black background. Behind them, a large projected image displays the Apple logo, a heart symbol, and "NY," illustrating "Apple loves New York." Despite the challenges of the COVID-19 pandemic, Apple remains an intimate brand closely connected to its audience.

Apple has been named the most intimate brand during the coronavirus pandemic.

According to MBLM’s Brand Intimacy COVID Study, which looked at top international brands and their emotional connection to consumers during the health emergency, Apple came out on top, the first fruits of the company’s marketing and branding strategies employed in 2020.

Other technology companies like Amazon and Google entered into the top three, whilst Disney, PlayStation, and Walmart also made the top ten. Check out the full top ten list:

First: Apple

Second: Amazon

Third: Google

Fourth: Walmart

Fifth: YouTube

Sixth: Toyota

Seventh: Disney

Eighth: Netflix

Ninth: Chevrolet

Tenth: PlayStation

The annual survey took a different tone this year amidst the COVID-19 pandemic and saw new entries from Google, YouTube, and Toyota. Speaking of this year’s rankings, a representative from MBLM said: “There has also been a shift in focus with more media and entertainment brands in the top 10 and fewer automotive brands, suggesting consumers turned to the enjoyment provided by media and entertainment brands and became less reliant on their cars.”

The survey also found that there has been a 23% increase in the number of brands users connect with. Zoom was the big winner in this regard, whilst Purell and Netflix featured, too.

Are you pleased to see Apple come out on top? Let us know and check back soon for more.

Newsroom
About the Author

News content on AppleMagazine.com is produced by our editorial team and complements more in-depth editorials which you’ll find as part of our weekly publication. AppleMagazine.com provides a comprehensive daily reading experience, offering a wide view of the consumer technology landscape to ensure you're always in the know. Check back every weekday for more. Editorial Team | Masthead – AppleMagazine Digital Publication