Apple’s update enhances the “Locations” feature within the app, adding two new sections: Good to Know and Store Hours. The Good to Know section provides details such as accessibility options and product recycling availability at individual store locations. The Store Hours section now shows the specific hours for upcoming dates at each location, allowing for more accurate, real-time information, especially when store hours change for special events or environmental reasons.
Apple’s official notes for the update include the following highlights: “Added helpful information about nearby locations, including store hours, accessibility details, and specialty services available. Performance enhancements and bug fixes.”
The Apple Support app is an all-in-one solution for customers seeking assistance with their Apple products. It includes features for searching help topics, scheduling service for technical issues, checking AppleCare+ status, and more. Apple has continually refined the app over recent years, adding functionalities that offer help with specific devices and services, tracking service requests, and providing options for in-person assistance.
This update builds on the app’s existing capabilities, enhancing the customer experience by delivering more detailed information on nearby Apple locations.
The Apple Support app is available for free download from the App Store.