Apple has confirmed that it will release a software update specifically for iPhone 12 users in France to address radiation concerns that have been raised by the country’s regulatory authority, ANFR (Agence Nationale des Fréquences). In an official statement, Apple clarified, “This is related to a specific testing protocol used by French regulators and not a safety concern. We look forward to iPhone 12 continuing to be available in France.”
The move comes after ANFR ordered Apple to halt iPhone 12 sales in the country earlier this week, citing that the device exceeded the European standards for electromagnetic absorption by the human body. The authority also instructed Apple to recall all iPhone 12 units previously sold in France. Despite the stern measures, government officials later clarified that although the radiation levels exceeded the accepted standards, they were not dangerous and people could continue using their devices.
ANFR plans to test the upcoming software update. If proven effective in reducing the electromagnetic waves emitted by the device, the ban on iPhone 12 sales in France will be lifted, and the device will be considered in compliance with the European standards enforced in the country.
Interestingly, this issue seems to have been exacerbated by successive software updates that Apple released after the initial launch of the iPhone 12 in 2020. The radiation levels were not an issue at the time of the phone’s introduction.
To manage consumer inquiries about the situation, Apple has reportedly instructed its tech-support staff to refrain from volunteering any information on the topic.
Instead, they have been advised to reassure customers that all Apple products undergo stringent testing procedures to ensure safety.