But, it seems as though in many companies the communication practices are still lagging behind, in the form of traditional business desk phones. The ability to access a VoIP solution straight from your iPhone can be a real game-changer.
What is a VoIP Phone System?
A Voice over Internet Protocol (VoIP) phone system is a technology that allows the management of telephone services through the internet, rather than traditional copper wires. This means that, as long as you have a stable internet connection, you can make and receive your calls, with no need to connect to an on-premise PBX to route calls anymore.
Just like the traditional version, a VoIP phone system facilitates reliable, high quality calls to destinations all across the globe. However, this technology tends to offer more advanced features, including video conferencing and analytics abilities.
How Does It Work On iPhones?
There are two types of VoIP phones: hard phones or softphones. The former uses a hardware-based phone, which looks similar to the standard desk phones we’re all familiar with, whereas the latter is software-based, meaning it works on an app or program. This means that a softphone can operate on any internet-connected device, including laptops and smartphones.
As such, it is entirely possible to use your iPhone as your primary business phone. All you would have to do is find a VoIP phone system of choice and install the app needed to facilitate this. Using your account on this app, you’d be able to receive and make business calls directly from the device.
Whether or not it’s something you want to do for your business is a separate question, as some people prefer to keep their personal devices separate from work. However, the possibility of this alone provides some excellent advantages.
The Perks of VoIP Soft-phones
The main benefit of being able to use your smartphone as a business phone is, of course, the mobility of it. Not only is the setup incredibly quick and easy, it will work anywhere in the world, as long as you have access to a reliable WiFi connection. Your business number becomes truly portable, regardless of your location or the device you’re using at that time (i.e. you may generally use your desktop in the office but switch to your iPhone whenever you travel for work).
Moreover, the VoIP phone systems can bring considerable cost savings to businesses. A cloud-based system, for one, eliminates the need to purchase and install any hardware or make any changes to your existing infrastructure. Even if you purchase a dedicated phone for work, it will still be a more cost-effective option. What’s more, this solution is incredibly easy to scale – it can be as simple as adding new users and lines to your business account, available for use within hours.
Business Communication In Your Pocket
The ability to use your smartphone as a business VoIP phone is not just convenient, but hugely beneficial. It’s a strategic move that offers more flexibility, functionality, scalability, and it’s already in your hand.