Emergency SOS via satellite is now available in Andorra and Iceland, allowing supported iPhone and Apple Watch users to contact emergency services when cellular and Wi-Fi coverage are unavailable.
Apple added both countries to an updated support document, expanding the feature to 20 supported markets. Users in Andorra and Iceland can call or text 112 before choosing the satellite option when an ordinary emergency connection cannot be completed.
The expansion covers every iPhone 14 or later model running iOS 26.4 or newer. Apple Watch access requires Apple Watch Ultra 3 with watchOS 26.4 or later.
Emergency SOS does not turn the devices into conventional satellite phones. The system is designed for short emergency exchanges in locations where normal communication networks cannot be reached. Users must remain outdoors with a sufficiently clear view of the sky and follow onscreen directions while the device establishes and maintains a connection.
Emergency SOS via Satellite Reaches 20 Markets
Emergency SOS via satellite first launched in the United States and Canada in November 2022 with the iPhone 14 lineup. Apple gradually added European countries, Australia, New Zealand, Japan and Mexico as regulatory approval and emergency-service support became available.
Andorra and Iceland now join Australia, Austria, Belgium, Canada, France, Germany, Ireland, Italy, Japan, Luxembourg, Mexico, the Netherlands, New Zealand, Portugal, Spain, Switzerland, the United Kingdom and the United States.
The addition is particularly relevant for travelers and residents exploring mountainous or remote terrain.
Andorra contains extensive hiking, cycling and skiing areas across the Pyrenees, where cellular coverage can become unreliable beyond populated valleys and resorts. Iceland presents a different but equally demanding environment, with large rural areas, volcanic landscapes, glaciers and routes far from conventional infrastructure.
Satellite availability does not guarantee a connection everywhere. Mountains, deep valleys, dense tree cover and tall structures can obstruct the line between the device and a passing satellite. Apple also warns that satellite connectivity may not function in locations above 62 degrees latitude, which can affect some northern regions.
Most of Iceland lies below that threshold, although environmental conditions and the position of surrounding terrain can still influence performance.
International travelers can generally use Emergency SOS while visiting a supported country, even when the feature is not offered in their home market. Exceptions apply to devices purchased in certain countries or regions where Apple satellite connectivity is restricted.
iPhone 14 and Newer Models Gain the Expansion
Every version of iPhone 14 and later contains the hardware required for Apple satellite features. Users in Andorra and Iceland must install iOS 26.4 or a newer release before relying on Emergency SOS.
The system appears only when the iPhone cannot reach cellular service or Wi-Fi. Apple recommends trying the local emergency number first because another carrier network may still be able to complete the call even when the user own provider shows no coverage.
When the call fails, the iPhone offers Emergency Text via Satellite. The user answers a short series of questions describing the emergency, including the type of assistance needed and whether anyone is injured.
The compressed questionnaire reduces the amount of information that must be transmitted through the limited-bandwidth satellite connection. Once connected, the iPhone sends the responses and location to an emergency dispatcher or an Apple-supported relay center capable of contacting local responders.
In Andorra and Iceland, the applicable emergency number is 112.
Users can also choose to notify emergency contacts. When Medical ID and emergency contacts have been configured in the Health app, selected details can be shared during the incident.
The conversation does not operate at the speed of an ordinary text exchange. Under ideal conditions, a message may require approximately 30 seconds to send. Light or moderate foliage can extend that delay beyond one minute, while heavier obstructions may prevent a connection entirely.
The iPhone displays guidance showing which direction to turn or move as satellites pass overhead. The phone can remain connected while the screen is locked, but it should not be placed inside a pocket or backpack during the exchange.
Apple Watch Ultra 3 Works Without an iPhone Nearby
Apple Watch Ultra 3 brings similar protection directly to the wrist, allowing users to contact emergency services even when an iPhone is not available.
Emergency SOS via satellite on Apple Watch Ultra 3 does not require an active carrier plan. Apple includes the service at no additional charge for two years following activation of the watch.
When cellular and Wi-Fi connections are unavailable, users can attempt an emergency call or open Messages and text 112. If the message cannot be delivered through an ordinary network, the watch presents the satellite emergency option.
Apple Watch Ultra 3 also guides the wearer toward the satellite connection. The device can remain in its normal position on the wrist rather than being held above the head, although the user may be instructed to turn or move away from an obstruction.
A wet watch may have more difficulty maintaining satellite communication, an important limitation for swimmers, boaters and users caught in severe weather.
The watch can send the emergency questionnaire, location, elevation, Medical ID information and battery level. Emergency contacts can also receive information about the incident when the user has enabled that option beforehand.
Crash Detection and Fall Detection add another layer. If iPhone 14 or later or Apple Watch Ultra 3 detects a severe crash or hard fall and the user remains unresponsive, the emergency notification may be transmitted over satellite when cellular and Wi-Fi networks are unavailable.
Preparation Matters Before Going Off-Grid
Apple provides a connection demonstration that allows users to practice finding a satellite without contacting emergency services.
On iPhone, the demonstration can be opened through the Satellite controls or the Emergency SOS section in Settings. Apple Watch Ultra 3 users can add the Satellite control to Control Center or place a satellite complication on the watch face.
Testing the process before a remote trip helps users understand how quickly conditions can affect the connection. A clear field may establish contact rapidly, while a canyon or heavily wooded trail may require movement toward more open terrain.
Medical ID and emergency contacts should also be completed before leaving network coverage:
Health > Profile > Medical ID
A Medical ID can provide responders with information such as allergies, medical conditions, medications and emergency contacts. Users remain responsible for deciding which personal details they want stored and shared.
Emergency SOS via satellite is included free for two years after activating an iPhone 14 or newer model. Apple provides the same two-year period with Apple Watch Ultra 3, although the company has not established the long-term price that may apply after promotional access ends.
The arrival in Andorra and Iceland gives hikers, drivers, skiers and other travelers another route to help, but the safest preparation still includes checking weather conditions, sharing an itinerary and carrying adequate power before moving beyond ordinary network coverage.