One particularly exciting laptop recently hitting the market is the Lenovo LaVie Z 360, which impressed at the International Consumer Electronics Show in January with its fifth generation Intel Core i7 processor, 13.3-inch Quad HD display and light weight of 925g. However, Lenovo has since admitted that two of the laptop’s advertised major features, its Tent Mode and Stand Mode, don’t quite – if you will excuse the pun – stand to closer scrutiny.
In a letter published on the website of Consumer Reports, which had ordered the LaVie Z 360 through the Lenovo website, Lenovo North America’s Web Sales Manager, Steve St. Amant explained to the product-testing organization that the display does not auto-rotate when the laptop is changed to Tent Mode, meaning that there is “not a great user experience” even when Windows is used to eradicate the problem of the upside-down image. He also pointed out that the keyboard is not automatically deactivated when the computer is put into Stand Mode.
Lenovo has reacted to this clearly unsatisfactory situation by continuing to ship the laptops, but in the process refunding 5% of the model’s previous price. The company has also updated its website’s listing for the LaVie Z 360, which no longer refers to the Tent Mode and Stand Mode.