In an effort to prevent account or password sharing, Netflix has updated its account-sharing FAQ section on its website. The streaming giant will now use information such as IP addresses, device IDs, and account activities to determine whether a device is part of an account’s primary location. If a device is detected at a new or unknown location, it may be blocked from accessing the service.
According to the updated information on Netflix’s website, subscribers must log their devices into the local home network or primary location of their account, and those living at a location or house other than the primary account holder’s address “will need to use their own account” to access the service.
Additionally, subscribers must sign in to the service via a mobile or web app while connected to the Wi-Fi network at their primary location at least once every 31 days to avoid the verification process. This process includes receiving a link via email or phone number with a four-digit verification code that will be valid for up to 15 minutes.
However, the company has stated that most primary account owners will not face verification issues while traveling or living between different homes. If a device outside of the household signs into an account or is used persistently, users may be asked to verify the device before it can be used to watch Netflix or switch their Netflix household.
Netflix has also clarified that it will not automatically charge users if they share their account with someone who doesn’t live with them. The restriction may be inconvenient for users who occasionally use the service or are traveling, but the company is taking these measures to ensure the security of its subscribers’ accounts.