Samsung Tells Partners to Stop Sales and Exchanges of Note 7

US Loyalty to Samsung Still High After Galaxy Note 7 Debacle

Following persistent and widespread reports of its Galaxy Note 7 exploding, Samsung has revealed that it will tell all carrier and retail partners globally to stop sales and exchanges of the ill-fated handset.

While reports of igniting batteries in the Note 7 began shortly after the phone’s release in August, it was the following month that Samsung announced that it would replace the fire-prone units. That recall program appears to have failed, following reports of replacement Note 7 units also exploding.

In a statement on its website, Samsung says that it is “working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7.” The company added: “Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available.”

About the Author

Everything Apple, every day. This post was written by an AppleMagazine newsroom writer.