The upcoming change in Apple’s repair policy, announced to coincide with Earth Day celebrations, introduces an eco-friendly shift by allowing the reuse of genuine Apple parts in repairs of select…
Apple has embarked on an internal pilot program to enhance its customer service capabilities. This initiative involves equipping select AppleCare support advisors with a cutting-edge tool called “Ask”, which utilizes…
Apple has confirmed the impending shutdown of its Infinite Loop retail outlet in Cupertino, California, scheduled for January 20. This store, a part of Apple’s history since the mid-1990s, is…
Apple is poised to conclude its credit card partnership with Goldman Sachs, a move revealed by The Wall Street Journal. This transition, expected to occur within the next 12 to…
The e-commerce industry continues to grow and evolve as more consumers use their mobile phones and computers to order products online. However, e-commerce operators may become overwhelmed by new technological…
If your business does not currently know how to maximize the happiness and satisfaction of your customers, then use these great tips. Offer a live chat service on your website…
In recent years, the advancement of artificial intelligence (AI) and natural language processing (NLP) has been growing at an exponential rate. As a result, virtual assistants like Siri, Alexa, and…
“Please hold” might be the most irritating combination of words in the first world. You have been transferred about five times in the past hour to have just one question…
