Messages

Apple Trials New AI Support Tool ‘Ask’ for Enhanced Customer Service

Apple has embarked on an internal pilot program to enhance its customer service capabilities. This initiative involves equipping select AppleCare support advisors with a cutting-edge tool called “Ask”, which utilizes…

Anticipated iOS 17 Features Scheduled for Later Release

The upcoming iOS 17 update promises a slew of new enhancements including improvements to Messages, the introduction of a new StandBy mode, and more. However, a number of highly awaited…

New Apple Watch Activity Challenge launched for Earth Day

The latest Apple Watch Activity Challenge has kicked off today, to celebrate Earth Day. All that users of the wearable need to do to win their coveted sticker is complete…

New Apple Watch Activity Challenges to launch in February, celebrating Lunar New Year and Black History Month

Apple is continuing its Apple Watch Activity Challenges, with reports suggesting that the Cupertino firm plans to circulate two in February. The first of those challenges is supposed to celebrate…

Velocity Explains Why the New iMessage is a “Powerful Tool”

This year, Apple has brought huge improvements to its iMessage service, including support for third party apps – and Velocity co-CEO Zia Yusuf has explained why this makes iMessage a…

Messages Revamp Praised in First Reviews for Upcoming iOS 10

iOS 10, the new version of the operating system for iPhone, iPad and iPod Touch, is expected to get its full, public release later today – and the first reviews…

Some Upset with Upcoming Change to Messages on Facebook Mobile App

Facebook began notifying users of its mobile app Wednesday that it will soon disable the app’s messaging feature. The Menlo Park, Calif., tech giant is instructing users to download the…

Gmail Bug Caused Service to Incorrectly Categorize Some Messages

Google has sent a notice to some users of its Gmail service letting them know a recent bug may have caused some of their messages to be incorrectly categorized. The…

First Impressions of Mountain Lion

OS X Mountain Lion was finally released yesterday by Apple after much speculation on the eventual date. While some had thought it would be earlier, it ended taking nearly until…