Mobile technology has been a game changer in many different spaces. In business, it has given people the power to work wherever they need to. They still have the tools that they need and the contact they require with a head office, control room, or anywhere else. If your business has workers who are constantly on the move, giving them the right mobile tech to complete their work can make them more efficient and more satisfied in their jobs. There are multiple ways mobile technology can help people such as drivers, tradespeople attending appointments, people in community-based roles, and much more.
Mobile technology makes it possible to keep your business moving. By giving your workers just a few mobile tools, you can transform the way that they work.
Track Drivers, Couriers & More
One of the top uses for mobile technology for field workers is tracking their whereabouts. This is vital for several reasons, including safety and supply chain management. When you know where your workers are, you can keep improving on their times and ensure everyone is up to date about their positioning. When you use delivery management software, combine it with GPS tracking and a mobile app that will allow you to track workers such as drivers and couriers. Not only will you know where they are, and where their vehicles are, but you will also be tracking any goods that they’re transporting at the same time.
Allow Workers to Submit Reports & Data Remotely
Workers in the field often need to keep track of various information, create reports, and submit data back to the office. When you have the benefit of mobile technology, all of this is so much easier. Instead of dealing with literal paperwork, your employees can fill out forms digitally. They can easily generate the reports that they require and submit or save them via the cloud instead of having to keep track of lots of paper. People like plumbers, building surveyors, or even community nurses can manage their reports and data in a simpler way.
Deliver Off-site Support
There are always times when your workers need help out in the field. Previously, maybe they relied on making phone calls to receive the support they needed, or similar options. But with the help of mobile technology, they could find it a lot quicker and easier to get support. Firstly, they can have access to self-service support resources, which allow them to find the answers they need independently. If they still need extra help, mobile technology can make communicating with the required people faster. As well as the option of making a phone call, they could have options like support chat.
Remove Manual Errors
When everything is done on paper, there can be a lot of errors generated simply through human behavior. Everyone makes mistakes, but more of them are often made when it’s necessary to keep paperwork organized. Mobile technology for your field workers can help to prevent many of these errors. There’s less risk of paperwork getting lost or of data getting copied incorrectly. If someone needs to question something, they can just search through digital files for what they need instead of having to retrace a paper trail to try and figure out if something went wrong.
Improve Communication Between Office & Field
Good communication between people out in the field and people in the office or control room is vital. Without clear communication, there can’t be any collaboration and flow of work within the business. One of the biggest benefits of using mobile technology in the field is that communication can be so much smoother. Everyone can stay in constant contact with each other, often with the option of several communication methods and processes. Everyone is working from the same information, kept up to date with digital systems rather than having to rely on manual processes.
Boost Productivity for Everyone
Businesses that start to use mobile technology for their field workers can find that there is a huge increase in productivity and efficiency. Mobile tech has the potential to make everything faster, smoother and more organized. Everyone has the tools they need to communicate more efficiently and a lot of time is saved by digitizing key processes. Using mobile technology can save money for your business too, making it a sound financial decision that comes with a host of other benefits.
Employ mobile technology to help your workers when they’re on the move, and you could transform the way your business operates.