In a move that benefits both Android and iOS users, the new WhatsApp feature allows individuals to search for phone numbers within the app itself, negating the need to save unknown contacts in their personal address book. This functionality can be accessed by clicking on the “start new chat” button in the chat list and then entering the unfamiliar phone number in the provided search bar. This feature allows WhatsApp to search beyond the user’s contact list, making communication with unfamiliar individuals a seamless process.
This significant upgrade comes in response to users previously relying on third-party apps or saving unknown numbers to initiate chats. With this expansion of the search function, users can now communicate with unknown numbers without the need for additional applications or storage of unnecessary contacts, thus improving the overall experience and privacy settings.
Besides individual users, businesses stand to gain from this update. The new feature allows for quick and direct communication with customers, enabling businesses to promptly address inquiries and offer personalized customer service. This upgrade can result in increased customer satisfaction and strengthened customer-business relationships.
Similarly, freelancers, small businesses, and entrepreneurs who heavily depend on WhatsApp for business operations can utilize this feature to connect with potential clients and customers more conveniently. Sharing phone numbers directly can help expand their customer base, foster new connections, and stimulate business growth.
The new chat initiation feature is available to all users who have installed the latest stable updates of WhatsApp for Android and iOS, available through the Google Play Store and the App Store, respectively.
Expected future updates include multi-account access, usernames for added privacy, and expiration dates for group chats, all contributing to a more personalized and secure messaging experience.