Un-Xpected: iPhone X fails to meet promises…

An iPhone X with a notch and a vibrant screen displaying various app icons, including settings, calendar, messages, and maps, is centered in front of a dark, reflective background.

Apple has landed in hot water once again as the company faces another trip to court. This comes only weeks after the news that Apple is heading for the Supreme Court over trouble with app developers. This time, two iPhone owners have come forward to complain about the screen size of the recent iPhone X models.

Size matters!

According to the complaint, the three iPhone X models (X, XR and XS) do not actually have screens which measure up to the advertised sizes. The suit alleges that, in Apple’s own measurements, the company has wrongly included such non-screen areas as the notch and corners.

The X line is also the first in the iPhone family to use an OLED display, which relies on a diamond-shaped pixel configuration as opposed to the traditional LCD display. The lawsuit, filed in a San Jose court and reported by The Register, also alleges that the screen resolutions do not match up to advertised figures.

“The iPhone X Product is advertised as having 2436×1125 pixels, but in fact does not use true pixels with red, green, and blue subpixels in each pixel,” the complaint states. “Instead, the Product has only false screen pixels, with just two subpixels per false pixel (2436×1125×2 = 5,481,000 subpixels), and it does not actually have any subpixels at all in the notch at the top of the screen or in the display-area corners.”

The complaint also specifically takes issue with Apple’s marketing claim that the iPhone X is “all screen”. No one is sure what will happen just yet, with the complainants’s attorneys only just seeking to have the case recognized. At the time of writing, Apple has kept quiet about the lawsuit for now.

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